Posted on 30th March, 2020
Coronavirus & Our Service to You
Coronavirus is affecting all of us and we are all having to adapt to follow government advice so that we can help the NHS save more lives. We are committed to providing all our existing and prospective clients with the same supportive and dedicated client service as ever.
We are keeping up-to-date with the government measures and guidelines to ensure the safety of our staff, clients and anyone else who may be residing in properties we are surveying or valuing.
We appreciate all that the NHS are doing for us and those we care for, we will therefore be offering a discount on all of our services to NHS staff for the forthcoming year.
The Help-to-Buy scheme provider, Target HCA, has now confirmed to us that we are able to provide Help-to-Buy Valuations on a desktop basis. We are able to quickly provide our Help-to-Buy clients with the valuations they need. Please give us a call if you require a Help-to-Buy valuation on 01903 872 211.
At present, the government lockdown measures mean we are not able to inspect occupied properties. Where a property is genuinely unoccupied, we may be able to undertake an inspection.
In all cases we can offer you clear guidance and explain the options for your specific residential property matter.
In situations where an inspection can only take place once current government restrictions are lifted, we are compiling a ‘wait list’ of instructions. We will undertake these inspections in the order instructions are confirmed. At present we can guarantee our surveyors’ availability for inspections during the first week of current restrictions being lifted.
If we are unable to currently inspect the property, depending on the service required we can offer our clients the following options:
Lease Extension Valuations and other Valuations – in some instances we may be able to undertake a desktop-based appraisal instead of inspecting the property itself. Please email us or call us to discuss this option in more detail with you.
Pre-Purchase Surveys – As mentioned above, where a property is genuinely unoccupied, we may be able to undertake an inspection.
Where this is not possible, we can provide you with a fixed price quotation for undertaking the survey as soon as the government restrictions are lifted.
We understand this is an unsettling time and we are here to help. We are more than happy to discuss your individual circumstances and advise on what we can do for you in the current situation.